Can I choose when my order is picked up?
When ordering pick-up of your shipment, you can choose a 2-hour period, morning or afternoon.
It is advisable to give the widest time range possible, preferably with options for both morning and afternoon.
Will the delivery driver have change?
When paying the driver we request that you provide an amount as close as possible to the total amount of the freight costs so as to avoid problems with change.
Where possible this message will also be included in the collection confirmation email that the customer receives when paying with cash.
How do I pay for my online shipment?
At SEUR.com we offer a variety of ways that you can pay for your shipment. These are:
- Cash upon pick-up, for all same-day pick-ups or later.
- Payment by card, for shipments ordered with at least one day's notice before pick-up.
- SEUR Customer Charge Code (Deferred payment with conditions and requiring a commercial agreement).
If you require further information you can Contact us