When tracking my order I was asked to contact SEUR. Why did this happen?
This may occur if the information we have about your shipment is incorrect and needs clarification.
Or, the shipment could not be tracked without more information.
The issue can be resolved quickly if you Contact us
Click on Track your delivery
, enter the identification number that we have given you, and check the status and details of your order.
If you require more information, contact the Customer Service Centre using the "contact us"
form. Select the Customer Service option or call 902101010.
How can I view my most recent order?
Access Track your shipment
, enter the identification number that we have provided you and you can check the status and details of your order.
If you require more information contact the Customer Service Centre.