In order to respond to your enquiry, please fill out the form, "contact us"
, selecting either the Customer Service option, or by calling 902101010 from Spain or 707 50 10 10 from Portugal.
When tracking my order I was asked to contact SEUR. Why did this happen?
This may occur if the information we have about your shipment is incorrect and needs clarification.
Or, the shipment could not be tracked without more information.
The issue can be resolved quickly if you Contact us
How do I change my password or other details?
Click here to change your password. We will email you a new one.
If you need to change your contact details you can contact our Customer Service Centre.