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When you track your shipment, if the situation shows you "in warehouse", it means that your package has reached SEUR's facilities, and that it will be sent to its destination.
Before continuing we recommend that you check the status of your shipment at Track your shipment. If you want to continue with your request, click here.
You can check the status of your order here: Track your order.If you would like more information or are not able to locate your order you can Contact us.
Click on track my shipment , enter your parcel number and accesse to your delivery options. To request further information on changing the delivery address or delivering to a SEUR office...
Click here to change your password. We will email you a new one.If you need to change your contact details you can contact our Customer Service Centre.
When you order a pick-up for a shipment at SEUR.com, you have to select a time slot of 2-hour minimun, it could be at the morning or at the afternoon.
Access Track your shipment, enter the identification number that we have provided you and you can check the status and details of your order. If you require more information contact the Customer Se...
You could check all your shipments here
Our rates change depending on the origin - destination of the sending, of the KG, as well as of the urgency of the delivery. If you want to know the rate applicable to your sending, as well a...
You can request pickup of your shipment using our webpage simply by accessing Online Shipping and following 3 easy steps. Once you have entered the basic details of the shipment and specified when ...
It is not necessary to have an account with SEUR to request orders through our website, nor are you required to register. If, however, you are planning to request pickups regularly we recommend tha...
If you need to exchange any merchandise, SEUR Cambio is the perfect solution for exchanging or replacing equipment due to a fault or maintenance. SEUR delivers the new unit and collects the old one...
Check here the requirements for commercial and non-commercial shipments.
When paying the driver we request that you provide an amount as close as possible to the total amount of the freight costs so as to avoid problems with change.Where possible this message will also ...
If SEUR has not yet arrived at your address to pick up your shipment, please let us know about the cancellation as soon as possible by calling 902 10 10 10 for callers in Spain or 707 50 10 10 for ...
At seur.com, in the latest developments of online shipping, we offer the ability to download and print the web preview to give to the delivery person when they collect the goods.
Contact our Customer Service Centre who will offer advice and answer your queries.
Very easily. Simply fill in a short form. Our marketing department will be in contact with you as soon as possible to provide more information and arrange a visit.Request a visit.
This may occur if the information we have about your shipment is incorrect and needs clarification.Or, the shipment could not be tracked without more information.The issue can be resolved quickly i...
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